Taking Managed Print Services to the Bank: Xerox to Manage Print Operations for Huntington

ROCHESTER, N.Y. – Xerox Corporation (NYSE: XRX) will manage Huntington National Bank’s print infrastructure, delivering significant cost savings to the Midwestern regional bank. Using a managed print services (MPS) strategy, Xerox will help Huntington better control the way documents are printed, shared and updated at the bank’s headquarters and across more than 600 branch locations.

 

The five-year Enterprise Print Services (EPS) contract will bring multiple print budgets and output devices, like printers, copiers and fax machines under Xerox management. Huntington will also meet its sustainability goals by decreasing the number of printers and educating employees on responsible printing. The bank has already seen a 35 percent drop in toner usage, as well as reduced paper and power consumption.

 

“We signed on for MPS for the cost savings opportunity and to help the environment, but working with Xerox is also a smart business strategy for us. By improving the way we work, they help us stay competitive,” said Zahid Afzal, executive vice president and chief information officer, Huntington Bank.

 

Using Lean Six Sigma-based methodology, Huntington and Xerox evaluated bank employees’ daily work habits and designed a print environment that helps them work more efficiently. Xerox’s pre-emptive servicing of equipment will help employees stay productive throughout the day.

 

Huntington also plans to roll out Xerox EPS to its virtual workforce. Employees working from home or remote locations will benefit from the same support system offered in the office, and universal drivers give mobile workers easy access to print output devices when visiting corporate offices.

 

“Financial institutions are discovering the business benefits of strategically managing the print infrastructure,” said John Kelly, president, Xerox Global Services North America. “With MPS, they’re not only cutting costs, they are building an infrastructure that will transform the way business is conducted.” 

 

As a leader in MPS, Xerox’s EPS is the only offering to manage all elements of an organization’s print infrastructure – from the office to the in-house print center to the virtual workplace. Xerox was positioned by Gartner, Inc., in the Leaders Quadrant in the “Magic Quadrant for Managed Print Services Worldwide”¹ for 2009 and the company was recognized as a leader in IDC’s 2010 MPS MarketScape report². 

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¹Gartner “Magic Quadrant for Managed Print Services Worldwide” by K. Weilerstein, et al. August 21, 2009.

 

² IDC “IDC MarketScape: Worldwide Managed Print Services 2010 Hardcopy Vendor Analysis.” Doc # 222872, April 2010.