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Xerox Survey Finds Growing Number of Consumers Believe Media Services Will Be Free by 2025
Customer Care Services - Dec 09, 2015

Xerox Survey Finds Growing Number of Consumers Believe Media Services Will Be Free by 2025

A new Xerox ‘State of Customer Service in 2015’ survey reveals that almost half (49%) of consumers believe that they will not have to pay for their media services by 2025 – regardless if they prefer traditional media (48%) such as film, TV, music, radio, news and sports outlets established in the pre-Internet age or new digital media (47%), such as social media, which exists exclusively online.
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