Apr 09, 2013 by Xerox Corporation
Are you a loyalist, a mercenary, a defector, or a captive? Whatever your level of satisfaction, this can easily be impacted by poor network, security breaches or billing issues, but dive deeper and there are a few more myths to be busted.
Feb 13, 2013 by Xerox
Each year WDS, A Xerox Company, releases its 10 industry trends. Now in its fourth year ‘the predictors’ seek to provide comment on trends that will be pertinent and relevant in the coming 12 months
Nov 14, 2012 by Xerox
What is loyalty, what are the financial benefits of loyalty to a carrier or hardware brand and how can this be grown and managed? Primarily consumers are easily swayed on price are rarely or truly loyal, and mapping the intricacies of customer ...
Oct 26, 2012 by Xerox
Jul 18, 2012 by Xerox
Jul 09, 2012 by Xerox
Jun 06, 2012 by Xerox
Apr 18, 2012 by Xerox Corporation
Feb 21, 2012 by Xerox Corporation
Jul 14, 2011 by Xerox Corporation